First-mile last-mile
Also known as: First and last mile, FMLM
The beginning and end segments of a public transit journey — travelling from one's origin to the transit stop (first mile) and from the destination stop to the final destination (last mile). These segments are often the most challenging for people with disabilities because they depend on pedestrian infrastructure, wayfinding, and environmental conditions that may be inaccessible. Addressing first-mile last-mile barriers is essential for making public transit truly usable, as an inaccessible connection to an accessible bus or train renders the entire journey inaccessible.
Category: Built Environment · Wayfinding
Related: Transit accessibility · Wayfinding · Indoor navigation · Built environment