Paratransit

A flexible, on-demand public transportation service that provides rides to people with disabilities who are unable to use fixed-route bus or rail systems. In the United States, the Americans with Disabilities Act requires transit agencies to offer complementary paratransit service within three-quarters of a mile of fixed routes for eligible riders. While paratransit provides essential mobility for many people with disabilities, it often involves advance booking requirements, shared rides with multiple stops, limited service hours, and longer travel times compared to fixed-route transit, leading many riders to prefer accessible fixed-route options when available for greater independence and flexibility.