Remote sighted assistance

A service connecting blind or visually impaired individuals with sighted helpers through live video calls, enabling real-time visual guidance for everyday tasks. Services like Be My Eyes (volunteer-based), Aira (professional agents), and similar platforms allow BVI users to point their smartphone camera at their environment while a sighted person describes what they see and provides guidance. Remote sighted assistance is valued for its human judgment, contextual awareness, and ability to proactively identify important visual information. However, it can be expensive, may not always be available, and raises privacy concerns. AI-powered alternatives using large multimodal models are emerging but currently lack the contextual understanding, spatial awareness, and proactive description capabilities of human agents.