Information Quality

A measure of how well information meets the needs of its consumers, encompassing dimensions such as accuracy, completeness, currency, relevance, and reliability. In accessibility and disability contexts, information quality on digital platforms is critical because people with disabilities often rely on online resources for health information, community support, and self-advocacy. Assessing information quality for user-generated content presents unique challenges, as traditional quality frameworks developed for professional medical content may not adequately evaluate lived experience narratives that are valuable to disability communities.