Pilot-Passenger Model
Also known as: Pilot/Passenger Framework
A model describing household technology dynamics where "pilots" are the users who set up and configure devices, while "passengers" are those who simply use the systems configured for them. In disability contexts, disabled users may be forced into the passenger role due to inaccessible setup processes, limiting their autonomy and creating dependency on others. Understanding this dynamic is important for designing technology that empowers all household members to participate in configuration and control.
Category: human-computer interaction · smart home
Related: Smart Home Technology · SHT Liaison · Home Automation