Visual Interpretation Service

A service that provides visual information to blind and low vision users through human assistants, AI-powered tools, or a combination of both. Traditional visual interpretation services like Aira connect users via video call to trained human agents who describe visual surroundings, read text, and assist with visual tasks. More recent services incorporate generative AI tools such as Be My AI, Seeing AI, and Envision AI to provide automated visual descriptions. While these services significantly enhance independence, they raise privacy concerns because users must share visual information—potentially including sensitive personal, medical, or financial content—with either human agents or cloud-based AI systems in order to receive assistance.