Mediated Communication

Communication that is facilitated or interpreted through a third party, such as a caregiver, support worker, family member, or communication partner who knows the person well. In research involving people with intellectual disabilities or complex communication needs, mediated communication allows participants to share their views when they may not be comfortable or able to express themselves directly to an unfamiliar researcher. The mediator supports participation by interpreting gestures, vocalisations, or non-verbal cues, and helps the researcher correctly capture the meaning of what the participant is communicating. While mediated communication can enhance inclusion, it raises important methodological questions about whose voice is being represented and how to ensure the mediator accurately conveys the participant's own views rather than substituting their own interpretation.