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Social Desirability Bias

Also known as: Impression Management

A type of response bias where participants answer questions in a manner they believe will be viewed favorably by others rather than responding truthfully. In accessibility research contexts, this can manifest when participants with disabilities provide positive ratings to appear cooperative, avoid seeming ungrateful, or maintain a positive relationship with researchers. This bias is particularly relevant when researchers conduct in-person interviews or when participants feel a personal connection with the study team.

Category: Research Methodology · Usability Testing

Related: Response Bias · Acquiescence Bias · Likert Scale

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