Mobility-as-a-Service

A transportation model that integrates various mobility services (public transit, ridesharing, bike-sharing, car rentals) into a single accessible platform, typically via a smartphone app. For people with disabilities, MaaS platforms offer potential benefits through unified booking and accessibility information, but also present challenges: interfaces must be accessible, drivers must be trained to assist passengers with disabilities, and systems must accommodate service animals and mobility devices. Current rideshare services like Uber and Lyft serve as proxies for understanding how people with visual impairments will experience future autonomous MaaS systems.