Proxy
Also known as: Support Person, Intermediary User
In accessibility contexts, a person who assists someone with a disability in using technology or accessing services. Proxies may include family members, caregivers, support workers, or friends who help with tasks ranging from physical operation of devices to interpretation of information. Designing for proxy use recognizes that technology assistance is often a collaborative activity rather than individual, and that support structures should be considered as integral parts of the socio-technical system rather than workarounds for inaccessible design.
Category: assistive technology · cognitive accessibility
Related: Caregiver · Intellectual Disability · Competency-Based Design