Groupware

Software designed to help multiple people coordinate, communicate, and collaborate on shared work. Groupware covers shared calendars and scheduling, document co-authoring, messaging, workflow, and shift-planning systems. Accessibility matters for groupware because these tools are often the primary way workers coordinate tasks, and inaccessible coordination tools effectively exclude disabled and older workers from the workplace. Research on groupware for older adults has shown that simplified, large-type, and low-cognitive-load interfaces dramatically increase participation in shared scheduling and team-based work.