Experience-Based Co-Design

A participatory methodology originally developed in UK health services research that treats people's lived experience - their 'emotional touch-points' of confusion, frustration, or insight - as the core material for designing services or systems. Canonical EBCD stages include gathering staff and user experiences, producing a 'trigger film' of narrative excerpts, convening co-design events, forming mixed working groups, and celebrating progress. In HCI, EBCD is used to involve disabled people as co-designers rather than subjects, ensuring that the problems being addressed are the ones actually encountered in daily practice.