Parcel Locker

A self-service pickup cabinet where e-commerce parcels are deposited by couriers and retrieved by recipients using a code, QR scan, or mobile-app unlock. Parcel lockers are increasingly mandatory in apartment buildings and urban fulfilment networks. Accessibility barriers are extensively documented: touchscreen interfaces often lack screen-reader support, locker heights are not adjustable for wheelchair users, QR-code scanning presumes camera aim by a sighted user, and the process is time-pressured. Recent research (e.g., FetchAid, 2024) applies computer vision, error-recovery interfaces, and AR-based search to support blind and low-vision users in locating, unlocking, and retrieving their parcels.