The Compliance Mindset: Exploring Accessibility Adoption in Client-Based Settings
Emma L. Holliday · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)
This short paper investigates how web accessibility is adopted in client-based settings such as consultancies and freelance work, where practitioners must navigate the tension between their own accessibility knowledge and client priorities. The study was motivated by the…
web accessibility · organizational accessibility · compliance · WCAG · automated testing