Personal Perspectives on Using Automatic Speech Recognition to Facilitate Communication between Deaf Students and Hearing Customers
James R. Mallory, Michael Stinson, Lisa Elliot, Donna Easton · 2017 · Proceedings of the 19th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)
This experience report examines the use of Automatic Speech Recognition (ASR) via the WhatsApp smartphone app to facilitate communication between deaf and hard-of-hearing (D/HH) students and hearing business customers in real workplace settings. The study took place at the…
automatic speech recognition · deaf and hard of hearing · workplace accessibility · deaf education · speech recognition