"I Felt Listened to": Evaluating an AI-Powered Reflection Tool for Care Partners
Jazette Johnson, Hira Jamshed, Rachael Zuppke, Amanda Leggett, Emily Mower Provost, Robin N. Brewer · 2025 · ACM Transactions on Accessible Computing
This study evaluates CareJournal, an Amazon Alexa skill designed to support communication between older adult care receivers and their family caregivers through AI-assisted daily reflection. The research addresses the challenge of "articulation work"—the often invisible effort…
voice assistants · generative AI · caregiving · older adults · reflection