Accessible Web Chat Interface
Valentyn Melnyk · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)
This paper addresses the accessibility of web chat widgets — ubiquitous real-time communication tools embedded in web applications for customer support, social interaction, and service delivery. Screen readers like JAWS, VoiceOver, and NVDA do not reliably recognise widgets that…
web accessibility · screen readers · dynamic content · ARIA · web widgets