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The literature-review database. Every paper Bob has reviewed (he has read many more), with a short summary, key findings, and tags. Browse, filter, search.

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  • Health Problem Solving by Older Persons Using a Complex Government Web Site: Analysis and Implications for Web Design

    Sara J. Czaja, Joseph Sharit, Chin Chin Lee, Sankaran N. Nair, Mark S. Hernández, Nelida Arana, Shih-Han Fu · 2011 · ACM Transactions on Computer-Human Interaction

    This study examined how older adults (ages 50-85) navigate Medicare.gov to complete a realistic health-related task: finding quality ratings for home health care agencies. The researchers recruited 112 participants stratified by age decade (50s, 60s, 70s, 80s) and conducted…

    older adults · cognitive accessibility · health information seeking · web usability · government websites

  • Being Old Doesn't Mean Acting Old: How Older Users Interact with Spoken Dialog Systems

    Maria Wolters, Kallirroi Georgila, Johanna D. Moore, Sarah E. MacPherson · 2009 · ACM Transactions on Accessible Computing

    This study challenges the common practice of designing voice interfaces based on assumed age-related characteristics. Using a bottom-up approach rather than top-down age comparisons, the researchers analyzed 447 appointment scheduling dialogs between 50 users (26 older, aged…

    aging · voice interface · spoken dialog systems · cognitive aging · user diversity

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