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• Beyond Conventional Health Technologies: Investigating Design Opportunities for Improving Self-management in People with Multiple Sclerosis

  Trisha Dani, Anindya Das Antar, Anna Kratz, Nikola Banovic · 2026 · ACM Transactions on Computing in Healthcare

  This qualitative HCI study investigates how people with Multiple Sclerosis (MS) use existing health technologies to manage their symptoms and condition in daily life outside clinical settings. MS is a chronic neurological condition causing fluctuating and often invisible…

  multiple sclerosis · self-management · chronic illness · telehealth · symptom tracking

• Contextual Scaffolding and Self-Efficacy: Supporting Computer Skill Development among Blind Learners in India

  Akshay Kolgar Nayak, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This paper presents a four-month contextual inquiry at two Indian computer training centers serving 94 blind or visually impaired (BVI) students — one urban center in Bengaluru focused on job-oriented ICT training (KEONICS certification) and one rural residential blind school in…

  screen readers · blind and low vision · computer literacy · Global South accessibility · India

• More than One Step at a Time: Designing Procedural Feedback for Non-visual Makeup Routines

  Franklin Mingzhe Li, Akihiko Oharazawa, Chloe Qingyu Zhu, Misty Fan, Daisuke Sato, Chieko Asakawa, Patrick Carrington · 2025 · ASSETS 2025: 27th International ACM SIGACCESS Conference on Computers and Accessibility

  This paper investigates how people with vision impairments navigate the complex, multi-step process of applying makeup—a domain that is deeply personal and culturally significant yet remains underexplored in assistive technology. The researchers conducted a two-phase study: a…

  blind and low vision · makeup accessibility · contextual inquiry · procedural feedback · tactile strategies

• Web Accessibility Testing for Singapore Government e-Services

  Zui Young Lim, Jia Min Chua, Kaiting Yang, Wei Shin Tan, Yinn Chai · 2020 · Proceedings of the 17th International Web for All Conference (W4A)

  This paper from Singapore's Government Technology Agency presents a customized automated accessibility testing tool designed specifically for government e-service developers. The authors identified two core problems: Singapore's low accessibility maturity despite being a…

  automated testing · web accessibility · government services · accessibility evaluation · CI/CD

• A Community-Centered Design Framework for Robot-Assisted Feeding Systems

  Tapomayukh Bhattacharjee, Maria E. Cabrera, Anat Caspi, Maya Cakmak, Siddhartha S. Srinivasa · 2019 · Proceedings of the 21st International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper develops a community-centered design framework for evaluating robot-assisted feeding (RAF) systems, shifting the perspective from purely transactional (robot picks up food, delivers to mouth) to relational (feeding as a social, cultural, and identity-laden activity…

  assistive robotics · activities of daily living · motor disability · feeding assistance · community-centered design

• "It Looks Beautiful but Scary": How Low Vision People Navigate Stairs and Other Surface Level Changes

  Yuhang Zhao, Elizabeth Kupferstein, Doron Tal, Shiri Azenkot · 2018 · Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '18)

  This qualitative study investigates how people with low vision experience and navigate surface level changes — stairs, curbs, and other depth transitions — in built environments. Using contextual inquiry, the researchers observed and interviewed 14 participants with low vision…

  low vision · mobility · navigation · depth perception · stairs

• How People with Low Vision Access Computing Devices: Understanding Challenges and Opportunities

  Sarit Felicia Anais Szpiro, Shafeka Hashash, Yuhang Zhao, Shiri Azenkot · 2016 · Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '16)

  This paper presents a contextual inquiry study examining how 11 people with low vision use mainstream computing devices (smartphones, tablets, and computers) to perform common tasks like reading email and browsing news. Low vision affects at least 3.3 million Americans over 40,…

  low vision · screen magnification · visual impairment · mobile accessibility · usability

• Accessibility in Context: Understanding the Truly Mobile Experience of Smartphone Users with Motor Impairments

  Maia Naftali, Leah Findlater · 2014 · ASSETS '14: Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility

  This paper moves beyond lab-based studies to investigate how people with motor impairments actually use smartphones in their daily lives, particularly outside the home. The research combines two studies: an online survey of 16 smartphone users with motor impairments (conditions…

  motor impairments · mobile accessibility · smartphones · touchscreen · situational impairments

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