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• Toward a User Experience Tool Selector for Voice User Interfaces

  Andreas M. Klein · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This doctoral consortium paper proposes the development of a UX tool selector for voice user interfaces (VUIs), presented as a web application that recommends appropriate measurement tools for evaluating VUI quality. Voice assistants such as Alexa, Google Assistant, and Siri…

  voice user interfaces · user experience · evaluation methods · voice assistants · conversational user interfaces

• Implementing an Accessible Conversational User Interface: Applying Feedback from University Students and Disability Support Advisors

  Francisco Iniesto, Tim Coughlan, Kate Lister · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This paper presents results from a beta trial of the ADMINS (Assistants for the Disclosure and Management of Information about Needs and Support) virtual assistant, developed at The Open University (UK) to help students disclose disabilities and receive guidance about available…

  conversational user interfaces · disability disclosure · higher education · participatory design · chatbots

• Deaf Users' Preferences Among Wake-Up Approaches during Sign-Language Interaction with Personal Assistant Devices

  Vaishnavi Mande, Abraham Glasser, Becca Dingman, Matt Huenerfauth · 2021 · Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems (CHI EA '21)

  This CHI 2021 Extended Abstract investigates a narrow but previously unexplored question: if future personal-assistant devices (Alexa, Google Assistant, etc.) could recognise sign language, how should Deaf users wake them up? Current wake-up mechanisms — speaking a wake-word…

  deaf and hard of hearing · sign language · personal assistants · voice interface · conversational user interfaces

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