"I Don't Trust it, but I Use it": Navigating Trust, Privacy, and Identity in Disabled People's Use of Generative AI
Jazette Johnson, Aaleyah Lewis, Jennifer Mankoff, Olivia Banner · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)
This CHI 2026 paper reports a qualitative focus-group study of how disabled people navigate generative AI (GenAI) tools in everyday life, with particular attention to how trust, privacy, and intersecting identities (race, gender, language, sexuality, disability) shape their use.…
generative AI · accessibility · trust · mistrust · privacy