Screen or No Screen? Lessons Learnt from a Real-World Deployment Study of Using Voice Assistants With and Without Touchscreen for Older Adults
Zhenyu Chen, Yijun Lin, Jiaxin Li, Qiuchen Qian, Mingzhe Li, Jikun Peng, Yuhang Zhao · 2023 · ASSETS 2023: The 25th International ACM SIGACCESS Conference on Computers and Accessibility
This paper presents a 40-day within-subjects deployment study examining how older adults interact with voice assistants (VAs) with and without touchscreen capability. Sixteen participants (mean age 82.5 years), all living independently, used an Amazon Echo Dot (voice-only) and…
voice assistants · older adults · smart speakers · smart displays · touchscreen