Disability and the COVID-19 Pandemic: Using Twitter to Understand Accessibility during Rapid Societal Transition
Cole Gleason, Stephanie Valencia, Lynn Kirabo, Jason Wu, Anhong Guo, Elizabeth Jeanne Carter, Jeffrey P. Bigham, Cynthia Bennett, Amy Pavel · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)
This Carnegie Mellon University study uses Twitter data to examine how the COVID-19 pandemic disproportionately affected people with disabilities (PWD) across three critical domains where technology and accessibility intersect: grocery delivery services, remote education, and…
COVID-19 · disability · social media · Twitter · emergency preparedness