Toward Enhancing Subtitle Features in Mobile Apps: Analyzing User Reviews for Accessibility and Usability Insights
Wajdi M Aljedaani, Matheus Souza, Marcelo Medeiros Eler · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)
This large-scale study analyses user reviews from the Google Play Store to understand how people experience subtitle and caption features in mobile applications. The authors extracted roughly 180 million reviews from the top 340 Android apps across diverse categories, then…
subtitles · captioning · mobile applications · user reviews · app store analysis