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• Implementing an Accessible Conversational User Interface: Applying Feedback from University Students and Disability Support Advisors

  Francisco Iniesto, Tim Coughlan, Kate Lister · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This paper presents results from a beta trial of the ADMINS (Assistants for the Disclosure and Management of Information about Needs and Support) virtual assistant, developed at The Open University (UK) to help students disclose disabilities and receive guidance about available…

  conversational user interfaces · disability disclosure · higher education · participatory design · chatbots

• Understanding Disability Services Toward Improving Graduate Student Support

  Murtaza Tamjeed, Vinita Tibdewal, Madison Russell, Michael McQuaid, Tae Oh, Kristen Shinohara · 2021 · ASSETS '21: The 23rd International ACM SIGACCESS Conference on Computers and Accessibility

  While approximately 19.5% of U.S. undergraduate students have disabilities, only about 7% of graduate students self-identify as disabled, and just 5.5% of computing doctorate recipients report disabilities. This steep drop-off suggests systemic barriers in transitioning from…

  higher education · disability services · graduate students · ableism · accommodations

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