Investigating Day-to-day Experiences with Conversational Agents by Users with Traumatic Brain Injury
Hu, Yaxin, Lim, Hajin, Johnson, Hailey L., O'Shaughnessy, Josephine M., Kakonge, Lisa, Turkstra, Lyn, Duff, Melissa, Toma, Catalina, Mutlu, Bilge · 2023 · Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)
This paper presents a four-week in-the-wild field study investigating how nine adults with moderate-to-severe traumatic brain injury (TBI) in the chronic stage (1-19 years post-injury) used Amazon Alexa on Echo Dot devices in their homes. TBI can cause a constellation of…
traumatic brain injury · conversational agents · voice assistants · cognitive accessibility · assistive technology