It could be better. It could be much worse: Understanding Accessibility in User Experience Practice with Implications for Industry and Education
Cynthia Putnam, Emma J. Rose, Craig M. MacDonald · 2023 · ACM Transactions on Accessible Computing
This qualitative study examines how accessibility is understood and practiced within the UX profession through 58 interview sessions with 65 senior UX professionals conducted between 2017 and 2020. Using transitivity analysis from critical discourse analysis, the researchers…
UX practice · design systems · accessibility education · industry practices · qualitative research