Deaf and Hard of Hearing Access to Intelligent Personal Assistants: Comparison of Voice-Based Options with an LLM-Powered Touch Interface
Paige S DeVries, Michaela Okosi, Ming Li, Nora Dunphy, Gidey Gezae, Dante Conway, Abraham Glasser, Raja Kushalnagar, Christian Vogler · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)
This mixed-methods study compares three input methods for Deaf and Hard of Hearing (DHH) people who use their voice to interact with an Amazon Echo Show: (1) natural deaf-accented speech via Alexa's built-in ASR, (2) Wizard-of-Oz 'facilitated English' where a trained human…
deaf and hard of hearing · voice assistant · intelligent personal assistant · automatic speech recognition · deaf-accented speech