A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First
Martyn Cooper, David Sloan, Brian Kelly, Sarah Lewthwaite · 2012 · Proceedings of the International Cross-Disciplinary Conference on Web Accessibility (W4A)
This influential paper argues that web accessibility is not an intrinsic property of a digital resource but a relational quality determined by the interaction between users, resources, and contexts — shaped by political, social, cultural, and technical factors. The authors…
accessibility theory · accessibility policy · WCAG compliance · user experience · disability studies