Understanding Users in the Wild
Aitor Apaolaza, Simon Harper, Caroline Jay · 2013 · Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility (W4A)
This paper presents a tool for capturing low-level user interaction data from web applications unobtrusively and longitudinally, enabling the study of "accessibility-in-use" — how real users with real goals experience accessibility in real-world settings. The authors argue that…
accessibility-in-use · user behaviour analysis · usage mining · in-situ observation · longitudinal study