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The literature-review database. Every paper Bob has reviewed (he has read many more), with a short summary, key findings, and tags. Browse, filter, search.

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  • Cognitive Accessibility of Digital Payments: A Literature Review

    Jiamin Dai, John Miedema, Sebastian Hernandez, Alexandra Sutton-Lalani, Karyn Moffatt · 2023 · Proceedings of the 20th International Web for All Conference (W4A '23)

    This literature review examines 30 scholarly publications (2012-2022) to characterize the cognitive accessibility challenges and design strategies for digital payments, focusing on the experiences of older adults and people with neurodiverse needs including dementia,…

    cognitive accessibility · financial technology · digital payments · banking accessibility · older adults

  • Investigating Day-to-day Experiences with Conversational Agents by Users with Traumatic Brain Injury

    Hu, Yaxin, Lim, Hajin, Johnson, Hailey L., O'Shaughnessy, Josephine M., Kakonge, Lisa, Turkstra, Lyn, Duff, Melissa, Toma, Catalina, Mutlu, Bilge · 2023 · Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

    This paper presents a four-week in-the-wild field study investigating how nine adults with moderate-to-severe traumatic brain injury (TBI) in the chronic stage (1-19 years post-injury) used Amazon Alexa on Echo Dot devices in their homes. TBI can cause a constellation of…

    traumatic brain injury · conversational agents · voice assistants · cognitive accessibility · assistive technology

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