Evaluating the Usability of Automatically Generated Captions for People who are Deaf or Hard of Hearing
Sushant Kafle, Matt Huenerfauth · 2017 · Proceedings of the 19th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '17)
This paper addresses a fundamental problem in automatic captioning for Deaf and Hard of Hearing (DHH) users: the standard metric used to evaluate automatic speech recognition (ASR) systems — Word Error Rate (WER) — poorly predicts how usable the resulting captions actually are…
captioning · automatic speech recognition · deaf and hard of hearing · evaluation methods · natural language processing