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• Exploring Videoconferencing for Older Adults with Cognitive Concerns Using a Dramaturgical Lens

  Ruipu Hu, Ge Gao, Amanda Lazar · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '24)

  This paper examines how older adults with cognitive concerns — ranging from subjective cognitive complaints to diagnosed mild cognitive impairment (MCI) and early-stage dementia — experience videoconferencing platforms like Zoom. Using Erving Goffman's dramaturgical framework…

  cognitive accessibility · older adults · videoconferencing · mild cognitive impairment · dementia

• Exploring Older Adults' Reminiscing with ChatGPT and Text-to-Image Technology

  Yuxiang Zhai, Jiawen Zhang, Jihong Jeung · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '24)

  This short paper explores the potential of generative AI technologies — specifically ChatGPT for conversational elicitation and text-to-image generation (DALL-E) — as tools to support reminiscence storytelling by older adults. Reminiscence, the act of recalling and sharing…

  older adults · generative AI · reminiscence therapy · well-being · storytelling

• Development and Evaluation of the Mobile Tech Support Questionnaire for Older Adults

  Hasti Sharifi, Joseph E Michaelis, Debaleena Chattopadhyay · 2024 · ASSETS '24: Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility

  This paper develops and validates the Mobile Tech Support Questionnaire (MTSQ), a standardised instrument for measuring older adults' preferences for and perceived quality of technology support during ongoing mobile device use. While mobile device ownership among older adults…

  older adults · mobile technology · tech support · questionnaire development · digital literacy

• accessFinTech: Designing Accessible Financial Technology

  Jiamin Dai, Benjamin M. Gorman, Garreth W. Tigwell, Helena Marie Lyhme, Belén Barros Pena, Karyn Moffatt, Celine Latulipe · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2024)

  This workshop proposal addresses the growing need for accessible financial technology (fintech) as digital banking, mobile payments, and cryptocurrencies become increasingly central to economic and social participation. The authors define fintech as digital technologies that…

  financial technology · fintech · digital payments · banking accessibility · cognitive accessibility

• Co-design of Robotic Technology with Care Home Residents and Care Workers

  Helena Anna Frijns, Ralf Vetter, Matthias Hirschmanner, Reinhard Grabler, Laura Vogel, Sabine Theresia Koeszegi · 2024 · Proceedings of the 17th International Conference on PErvasive Technologies Related to Assistive Environments (PETRA)

  This paper documents a co-design workshop series conducted at two care homes in Austria, involving 25 participants: 13 care workers (mean age 43.5) and 12 care home residents (mean age 80.6). The research question was whether introducing technology components — rather than…

  co-design · participatory design · older adults · care homes · robotics

• "This really lets us see the entire world:" Designing a conversational telepresence robot for homebound older adults

  Yaxin Hu, Laura Stegner, Yasmine Kotturi, Caroline Zhang, Yi-Hao Peng, Faria Huq, Yuhang Zhao, Jeffrey P. Bigham, Bilge Mutlu · 2024 · Proceedings of the 2024 ACM Designing Interactive Systems Conference (DIS '24)

  This paper investigates how conversational telepresence robots can help homebound older adults interact with the external world. Homebound status — defined as rarely or never leaving home due to illness, injury, or environmental constraints — affects a growing proportion of…

  telepresence robots · older adults · homebound · social isolation · participatory design

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