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The literature-review database. Every paper Bob has reviewed (he has read many more), with a short summary, key findings, and tags. Browse, filter, search.

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  • Accessibility Information Needs in the Enterprise

    Sharon Snider, Willie L. Scott II, Shari Trewin · 2020 · ACM Transactions on Accessible Computing (TACCESS)

    This paper from IBM presents the first empirical analysis of accessibility information needs within a large multinational enterprise, analyzing 439 unique accessibility questions and 362 unique keywords gathered over two years from FAQs, support channels, a chatbot, a glossary,…

    enterprise accessibility · ontology · knowledge management · accessibility conformance · chatbot

  • A declarative model for accessibility requirements

    Jens Pelzetter · 2020 · Proceedings of the 17th International Web for All Conference (W4A)

    This paper addresses a fundamental problem in automated accessibility testing: different tools produce inconsistent results because they each implement their own interpretation of WCAG guidelines in code, and the guidelines themselves contain ambiguity. The author proposes a…

    automated testing · WCAG compliance · ACT Rules · ontology · accessibility evaluation

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