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• 'The new accessibility panic': Remaining challenges to the achievement of Australia's National Transition Strategy

  Denise Wood, Scott Hollier · 2014 · Proceedings of the 11th Web for All Conference (W4A)

  This paper examines the Australian Government's progress toward its 2010 National Transition Strategy (NTS), which mandated that all federal, state, and territory websites achieve WCAG 2.0 Level AA conformance by the end of 2014. Drawing on content analysis of government blog…

  web accessibility · government accessibility · accessibility policy · WCAG compliance · accessibility training

• Global Considerations in Creating an Organizational Web Accessibility Policy

  David Sloan, Sarah Horton · 2014 · Proceedings of the 11th Web for All Conference (W4A)

  This paper from The Paciello Group examines the legislative and policy landscape for web accessibility across five countries — Australia, Brazil, China, India, and South Africa — to help multinational organisations develop global accessibility policies. The authors review…

  accessibility policy · accessibility law · global accessibility · WCAG compliance · organizational accessibility

• How Companies Engage Customers around Accessibility on Social Media

  Erin Brady, Jeffrey P. Bigham · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper examines how major technology companies use Twitter to communicate with people with disabilities about accessibility, and how users attempt to engage with these companies in return. The researchers studied six corporate accessibility Twitter accounts — Google…

  social media · corporate accessibility · disability advocacy · organizational accessibility · user engagement

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