Blind Leading the Sighted: Drawing Design Insights from Blind Users towards More Productivity-oriented Voice Interfaces
Ali Abdolrahmani, Kevin M. Storer, Antony Rishin Mukkath Roy, Ravi Kuber, Stacy M. Branham · 2020 · ACM Transactions on Accessible Computing (TACCESS)
This paper investigates how people who are blind use voice-activated personal assistants (VAPAs) like Amazon Alexa, Google Assistant, and Apple Siri, arguing that blind users are expert voice interface users whose insights can improve VAPA design for everyone. The research…
voice user interface · voice-activated personal assistant · blindness · visual impairment · smart speakers