Where Are You Taking Me? Reflections from Observing Ridesharing Use By People with Visual Impairments
Earl W. Huff Jr., Robin N. Brewer, Julian Brinkley · 2022 · Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)
This paper presents a methodological case study of conducting quasi-naturalistic observations of 17 blind or visually impaired participants using the Uber ridesharing service. Rather than reporting substantive findings about ridesharing accessibility (which are reserved for a…
visual impairment · ridesharing · transportation accessibility · observation study · mobile accessibility