"Siri Talks at You": An Empirical Investigation of Voice-Activated Personal Assistant (VAPA) Usage by Individuals Who Are Blind
Ali Abdolrahmani, Ravi Kuber, Stacy M. Branham · 2018 · Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2018)
This UMBC and UC Irvine study is one of the first to examine how individuals who are blind use voice-activated personal assistants (VAPAs) like Siri, Amazon Echo, and Google Home, and what barriers they encounter. The researchers interviewed 14 legally-blind adults (ages 21-66,…
blindness · voice interface · voice assistant · Siri · Amazon Echo