Bridging the Gap between Automated Intervention and Actual User Experience: A Mixed-Methods Study on Mobile Accessibility Issues for Screen Reader Users
Syed Fatiul Huq, Ziyao He, Yirui He, Sam Malek · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)
This CHI 2026 paper by Huq, He, He, and Malek (UC Irvine) argues that existing automated accessibility testing tools for mobile apps do not faithfully represent what blind screen reader users actually experience, and proposes a user-aware categorisation to bridge the gap. The…
mobile accessibility · screen readers · TalkBack · automated accessibility testing · software accessibility