From User Perceptions to Technical Improvement: Enabling People Who Stutter to Better Use Speech Recognition
Colin Lea, Zifang Huang, Jaya Narain, Lauren Tooley, Dianna Yee, Dung Tien Tran, Panayiotis Georgiou, Jeffrey P. Bigham, Leah Findlater · 2023 · Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (CHI '23)
This paper investigates how people who stutter (PWS) experience consumer speech recognition systems and demonstrates technical improvements that can significantly reduce errors. The work combines user research with engineering interventions across the speech recognition…
stuttering · speech recognition · voice assistants · dictation · speech accessibility