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• Blind Leading the Sighted: Drawing Design Insights from Blind Users towards More Productivity-oriented Voice Interfaces

  Ali Abdolrahmani, Kevin M. Storer, Antony Rishin Mukkath Roy, Ravi Kuber, Stacy M. Branham · 2020 · ACM Transactions on Accessible Computing (TACCESS)

  This paper investigates how people who are blind use voice-activated personal assistants (VAPAs) like Amazon Alexa, Google Assistant, and Apple Siri, arguing that blind users are expert voice interface users whose insights can improve VAPA design for everyone. The research…

  voice user interface · voice-activated personal assistant · blindness · visual impairment · smart speakers

• TableView: Enabling Efficient Access to Web Data Records for Screen-Magnifier Users

  Hae-Na Lee, Sami Uddin, Vikas Ashok · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)

  This paper addresses a significant usability challenge faced by people with low vision who use screen magnifiers to browse the web: the difficulty of comparing data records on websites such as job listings, flight search results, shopping products, and restaurant listings.…

  low vision · screen magnifier · web accessibility · usability · browser extension

• CareHub: Smart Screen VUI and Home Appliances Control for Older Adults

  Ningjing Sun · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)

  This demonstration paper presents CareHub, a smart screen prototype that augments voice user interfaces (VUIs) with complementary visual output to help older adults control home appliances more effectively. The research was conducted at the Rhode Island School of Design and…

  voice user interface · older adults · smart home · aging in place · multimodal interaction

• "Maps are hard for me": Identifying How Older Adults Struggle with Mobile Maps

  Ja Eun Yu, Debaleena Chattopadhyay · 2020 · ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This short paper from the University of Illinois at Chicago examines how older adults (aged 60+) use Google Maps on their own mobile devices and identifies the specific accessibility challenges they encounter. While smartphone ownership among US adults aged 65+ grew from 18% in…

  older adults · mobile accessibility · mobile maps · touchscreen · cognitive accessibility

• Supporting Older Adults in Locating Mobile Interface Features with Voice Input

  Ja Eun Yu, Debaleena Chattopadhyay · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)

  This demonstration paper presents a voice assistant system built on Android that helps older adults locate specific features on complex mobile interfaces by speaking natural language queries. The system addresses a well-documented challenge: older adults struggle to find…

  aging · mobile accessibility · voice interface · user interface design · assistive technology

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