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• Toward a User Experience Tool Selector for Voice User Interfaces

  Andreas M. Klein · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This doctoral consortium paper proposes the development of a UX tool selector for voice user interfaces (VUIs), presented as a web application that recommends appropriate measurement tools for evaluating VUI quality. Voice assistants such as Alexa, Google Assistant, and Siri…

  voice user interfaces · user experience · evaluation methods · voice assistants · conversational user interfaces

• Implementing an Accessible Conversational User Interface: Applying Feedback from University Students and Disability Support Advisors

  Francisco Iniesto, Tim Coughlan, Kate Lister · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This paper presents results from a beta trial of the ADMINS (Assistants for the Disclosure and Management of Information about Needs and Support) virtual assistant, developed at The Open University (UK) to help students disclose disabilities and receive guidance about available…

  conversational user interfaces · disability disclosure · higher education · participatory design · chatbots

• Enhancing Video Communication Experience for Low Vision Users

  Andreas Sackl, Raimund Schatz, Bruno Gardlo, Manfred Tscheligi · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This paper investigates whether real-time video enhancement techniques can improve the video chat experience for people with low vision. The researchers extended an existing custom video player with video chat capabilities, allowing users to individually adjust the visual…

  low vision · video communication · visual enhancement · user experience · assistive technology

• Effect of Caption Width on the TV User Experience by Deaf and Hard of Hearing Viewers

  Abraham Glasser, Joseline Garcia, Chang Hwang, Christian Vogler, Raja Kushalnagar · 2021 · Proceedings of the 18th International Web for All Conference (W4A)

  This study from Rochester Institute of Technology and Gallaudet University investigates how caption line width affects the viewing experience for Deaf and hard of hearing (DHH) viewers. Captioning technology has not kept pace with the shift from broadcast TV to diverse personal…

  captioning · deaf and hard of hearing · video accessibility · user experience · media accessibility

• Evaluation of Assistive Technologies from the perspective of Usability, User Experience and Accessibility: a Systematic Mapping Study

  Tatiany Xavier de Godoi, Guilherme Corredato Guerino, Natasha Malveira C. Valentim · 2021 · Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems (IHC)

  This systematic mapping study (SMS) investigates how assistive technologies (ATs) are evaluated from the perspectives of usability, user experience (UX), and accessibility — three interrelated but distinct software quality factors. The authors searched Scopus, ACM Digital…

  assistive technology · usability · user experience · accessibility evaluation · systematic review

• Immersive Virtual Reality for Older Adults: Empirically Grounded Design Guidelines

  Vero Vanden Abeele, Brenda Schraepen, Hanne Huygelier, Celine Gillebert, Kathrin Gerling, Raymond Van Ee · 2021 · ACM Transactions on Accessible Computing

  This paper establishes empirically grounded design guidelines for immersive virtual reality (IVR) experiences targeting older adults. The researchers conducted two complementary studies: first, a systematic literature review that compiled 67 design guidelines from 13 prior…

  virtual reality · older adults · aging · design guidelines · accessibility

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