Measuring complexity of e-government services for people with low vision
Aritz Sala, Myriam Arrue, J. Eduardo Pérez, Sandra M. Espín-Tello · 2020 · Proceedings of the 17th International Web for All Conference (W4A)
This paper investigates how to measure the complexity of online government forms for people with low vision. The authors recognize that e-government services — accessed primarily through web-based forms — have the potential to greatly benefit people with low vision by allowing…
low vision · e-government · form accessibility · complexity metrics · user testing