Invisible labor
Also known as: Access labor, Hidden work
The additional, often unrecognized effort that people with disabilities must invest to create and maintain access in environments not designed for them. In workplace contexts, invisible labor includes learning complex workarounds for inaccessible software, memorizing keyboard shortcuts to compensate for poor screen reader support, coordinating with sighted colleagues to interpret visual information, and advocating for accessible tools and practices. This extra work typically goes unnoticed by coworkers and supervisors, leading to misunderstandings about productivity, and can contribute to cognitive and emotional strain, reduced career advancement, and workforce attrition among disabled employees.
Category: employment · disability studies
Related: Workplace accessibility · Disability disclosure · Social isolation