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• APSIS4all: Personalisation as a Strategy to Ensure Accessibility and Enhance User Experience of Public Digital Terminals

  R. Ignacio Madrid, Christopher Bailey · 2014 · Proceedings of the 11th Web for All Conference (W4A)

  This paper presents the APSIS4all project, a European Commission-funded initiative that uses personalisation to make Public Digital Terminals (PDTs) — specifically ATMs and Ticket Vending Machines (TVMs) — accessible to people with disabilities, older adults, and those less…

  kiosk accessibility · personalization · public digital terminals · ATM accessibility · user experience

• A Haptic ATM Interface to Assist Visually Impaired Users

  Brendan Cassidy, Gilbert Cockton, Lynne Coventry · 2013 · Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents the design and evaluation of a haptic interface for ATM keypads that conveys directional information to visually impaired users without relying on audio or visual output. Current ATM accessibility primarily uses audio lead-through via headphones, which has…

  visual impairment · haptic feedback · ATM accessibility · vibro-tactile · deafblind

• Adaptation of a Cash Dispenser to the Needs of Blind and Visually Impaired People

  Jens M. Manzke · 1998 · Proceedings of the Third International ACM Conference on Assistive Technologies (Assets '98)

  This paper from ETH Zurich describes the software adaptation of an Olivetti cash dispenser (ATM) to make it accessible to blind and visually impaired people, conducted as part of Switzerland's Walk-up-and-use Technology initiative. The key constraint was that no hardware…

  ATM accessibility · self-service terminals · blind users · low vision · speech output

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