From Compliance to Decision Confidence: A Scoping Review of Accessible E-Commerce for Blind and Low-Vision People
Bektur Ryskeldiev, Matthew Gillingham, Norimasa Kobori · 2026 · Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA '26)
Ryskeldiev, Gillingham, and Kobori (Mercari R4D and University of Tsukuba) present a scoping review of 21 papers (14 directly about e-commerce accessibility for blind and low-vision (BLV) users, 7 adjacent) published 2010-2025, drawn from ACM DL, Google Scholar, and…
e-commerce accessibility · blind and low vision · scoping review · online shopping · C2C marketplaces