Reviews

Search results

• Development and Evaluation of the Mobile Tech Support Questionnaire for Older Adults

  Hasti Sharifi, Joseph E Michaelis, Debaleena Chattopadhyay · 2024 · ASSETS '24: Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility

  This paper develops and validates the Mobile Tech Support Questionnaire (MTSQ), a standardised instrument for measuring older adults' preferences for and perceived quality of technology support during ongoing mobile device use. While mobile device ownership among older adults…

  older adults · mobile technology · tech support · questionnaire development · digital literacy

• Exploring how People with Spinal Cord Injuries Seek Support on Social Media

  Tamanna Motahar, Sara Nurollahian, YeonJae Kim, Marina Kogan, Jason Wiese · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents a content analysis of 960 post-threads from two SCI-specific subreddit communities (r/spinalcordinjuries and r/SpinalCordInjuries) to understand what topics people with spinal cord injuries discuss online and what types of support they seek and receive. Using…

  spinal cord injury · social media · online support · peer support · Reddit

• "I'm treating it kind of like a diary": Characterizing How Users with Disabilities Use AI Chatbots

  Kayla Mullen, Wenhan Xue, Manasa Kudumu · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2024)

  This study investigates how people with disabilities actually use LLM-based chatbots like ChatGPT, Gemini, Claude, and Perplexity in their daily lives. While previous research has focused primarily on identifying harms that LLMs impose on the disability community — such as…

  large language models · AI chatbots · disability representation · disability justice · assistive AI

• Exploring the Role of Social Support When Integrating Generative AI in Small Business Workflows

  Quentin Romero Lauro, Jeffrey P. Bigham, Yasmine Kotturi · 2024 · Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing (CSCW Companion '24)

  This paper investigates how small business owners from resource-constrained communities leverage their offline social networks to integrate generative AI technologies into their business workflows. The researchers interviewed 11 participants — seven entrepreneurs and four…

  generative AI · entrepreneurship · social support · technology adoption · digital divide

4 results.