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• Breaking Barriers: Co-Designing Physical Activity Promoting Technologies with Older Adults Living Alone

  Muhe Yang, Karyn Moffatt · 2025 · ACM Transactions on Accessible Computing

  This study investigates why physical activity (PA) promoting technologies fail to meet the needs of older adults living alone, and how technology might better support their exercise engagement. The researchers conducted a multi-stage design process with 17 inactive older adults…

  aging · co-design · physical activity · social support · older adults

• Development and Evaluation of the Mobile Tech Support Questionnaire for Older Adults

  Hasti Sharifi, Joseph E Michaelis, Debaleena Chattopadhyay · 2024 · ASSETS '24: Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility

  This paper develops and validates the Mobile Tech Support Questionnaire (MTSQ), a standardised instrument for measuring older adults' preferences for and perceived quality of technology support during ongoing mobile device use. While mobile device ownership among older adults…

  older adults · mobile technology · tech support · questionnaire development · digital literacy

• Exploring how People with Spinal Cord Injuries Seek Support on Social Media

  Tamanna Motahar, Sara Nurollahian, YeonJae Kim, Marina Kogan, Jason Wiese · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents a content analysis of 960 post-threads from two SCI-specific subreddit communities (r/spinalcordinjuries and r/SpinalCordInjuries) to understand what topics people with spinal cord injuries discuss online and what types of support they seek and receive. Using…

  spinal cord injury · social media · online support · peer support · Reddit

• "I'm treating it kind of like a diary": Characterizing How Users with Disabilities Use AI Chatbots

  Kayla Mullen, Wenhan Xue, Manasa Kudumu · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2024)

  This study investigates how people with disabilities actually use LLM-based chatbots like ChatGPT, Gemini, Claude, and Perplexity in their daily lives. While previous research has focused primarily on identifying harms that LLMs impose on the disability community — such as…

  large language models · AI chatbots · disability representation · disability justice · assistive AI

• Exploring the Role of Social Support When Integrating Generative AI in Small Business Workflows

  Quentin Romero Lauro, Jeffrey P. Bigham, Yasmine Kotturi · 2024 · Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing (CSCW Companion '24)

  This paper investigates how small business owners from resource-constrained communities leverage their offline social networks to integrate generative AI technologies into their business workflows. The researchers interviewed 11 participants — seven entrepreneurs and four…

  generative AI · entrepreneurship · social support · technology adoption · digital divide

• Opportunities for Supporting Self-efficacy Through Orientation & Mobility Training Technologies for Blind and Partially Sighted People

  Maryam Bandukda, Catherine Holloway, Aneesha Singh, Giulia Barbareschi, Nadia Berthouze · 2021 · Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper examines how orientation and mobility (O&M) training shapes the self-efficacy beliefs of blind and partially sighted (BPS) people and identifies opportunities for technology to better support O&M training. The researchers conducted semi-structured interviews with 20…

  orientation and mobility · blind and low vision · self-efficacy · assistive technology · navigation

• Online Support Communities for Older People: Investigating Network Patterns and Characteristics of Social Support

  Ulrike Pfeil · 2007 · SIGACCESS Accessibility and Computing

  This paper describes a PhD research programme investigating how older people exchange social support in online communities, using SeniorNet's depression discussion board as the primary study site. The author argues that while much accessibility work has focused on making web…

  aging · social accessibility · online community · social support · social network analysis

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