The accessibility of administrative processes: Assessing the impacts on students in higher education
Tim Coughlan, Kate Lister · 2018 · Proceedings of the 15th International Web for All Conference (W4A 2018)
This paper investigates the impacts that administrative processes — such as applying for disability support, gaining medical evidence, registering for courses, and applying for government benefits — have on disabled university students. The research was conducted at The Open…
administrative burden · higher education · disability · mental health · forms accessibility