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• Investigating Older Adults' Adoption and Usage of Online Conferencing Tools During COVID-19

  Hirak Ray, Ravi Kuber, Adam J. Aviv · 2022 · Proceedings of the 19th International Web for All Conference (W4A)

  This qualitative study examines how 25 older adults (aged 60-89) in the United States adapted to online conferencing tools during the COVID-19 pandemic, with a particular focus on usability challenges, privacy and security concerns, and the trade-offs made between the two. The…

  older adults · aging · technology adoption · privacy · usability

• "I Used To Carry A Wallet, Now I Just Need To Carry My Phone": Understanding Current Banking Practices and Challenges Among Older Adults in China

  Xiaofu Jin, Mingming Fan · 2022 · Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '22)

  This paper investigates how older adults in China navigate the rapidly shifting landscape from physical to digital banking, examining their practices, motivations for learning, and the challenges they encounter. China provides a particularly compelling context: it has the…

  older adults · digital banking · mobile accessibility · digital equity · financial accessibility

• A Support Worker Perspective on Use of New Technologies by People with Intellectual Disabilities

  Saminda Sundeepa Balasuriya, Laurianne Sitbon, Margot Brereton · 2022 · ACM Transactions on Accessible Computing

  This qualitative study examines how support workers and managers at Australian disability community day centres perceive and facilitate technology use by people with intellectual disabilities. The researchers interviewed 15 support workers and 5 managers across four centres that…

  intellectual disability · support workers · technology adoption · disability services · co-design

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